NASA did eventually solve Artemis II’s Outlook glitch

Moon Mission Faces Unexpected Tech Trouble

During the Artemis II mission, NASA astronaut and mission commander Reid Wiseman encountered a familiar tech problem: Microsoft Outlook wouldn’t open on his Microsoft Surface Pro. Speaking with Mission Control, Wiseman reported seeing two non-functional Outlook apps, leading to a pause in his workflow while traveling around the Moon.

Mission Control’s Swift Resolution

NASA’s flight director Judd Frieling explained during a press conference that the team remotely accessed Wiseman’s device to reload his Outlook files. According to Frieling, such issues happen regularly, especially when the network connection isn’t straightforward. Thanks to remote troubleshooting, NASA was able to get the email client running again, ensuring crew connectivity remained uninterrupted.

Remaining Connected in Deep Space

Nasa uses the Near Space Network and the Deep Space Network to maintain communication with Artemis II, switching between global antennas and satellites as needed. All technical glitches aside, Artemis II’s crew have access to more than just their tablets—they also brought Nikon DSLR cameras, GoPros, video encoding equipment, and even got to keep their phones, visible in spacesuit pockets during NASA’s livestreams.

For more information, read the original article on The Verge.