As more Americans adopt AI tools, fewer say they can trust the results

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Apr 01, 2026
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As more Americans adopt AI tools, fewer say they can trust the results
A growing number of Americans are using artificial intelligence in their daily routines, but trust in these tools remains low, according to a new Quinnipiac University poll. While AI adoption is climbing, most people remain concerned about its impact, especially on jobs and privacy, and want more transparency and regulation from tech companies and the government.

As more Americans adopt AI tools, fewer say they can trust the results

AI Adoption Rises, But Skepticism Grows

More Americans are integrating artificial intelligence into their everyday activities, such as researching, writing, work-related tasks, and analyzing data. However, confidence in AI technology isn't keeping pace with its increased usage. According to a recent Quinnipiac University poll, 76% of those surveyed said they rarely or only sometimes trust AI outputs, and just 21% say they trust them most or nearly all of the time.

The number of people who have never used AI has dropped to 27%, indicating that skepticism isn’t stopping adoption. Chetan Jaiswal, a Quinnipiac computer science professor, notes the mismatch: while over half of respondents use AI for research and work, only a fifth trust the information it provides.

Worry and Cautious Optimism About AI's Future

Concerns about AI’s impact are widespread. Only 6% of Americans say they're "very excited" about AI, while 62% are not excited or not at all excited. A striking 80% express concerns about AI, with millennials and boomers being the most apprehensive, and Gen Z not far behind.

More than half (55%) believe AI will do more harm than good in their daily lives, a rise in negative sentiment compared to last year. This comes alongside high-profile tech layoffs and controversial incidents related to AI. The majority (65%) would prefer not to have AI data centers in their communities, mainly due to worries about energy and water usage.

Job Market and Regulation Concerns

Seventy percent believe increasing AI capabilities will shrink job opportunities, a jump from 56% last year. This concern is especially strong among Gen Z, 81% of whom expect fewer jobs in the future.

While Americans are worried about AI affecting job availability, most don't think their own positions are immediately at risk—30% worry about their jobs becoming obsolete, up from 21% last year.

Lack of Transparency Drives Distrust

Another key factor behind skepticism is a perceived lack of honesty from companies developing AI and inadequate regulation from the government. About two-thirds of respondents feel that businesses should be more transparent about their AI use and that more robust regulations are necessary.

Conclusion

Despite embracing AI for daily tasks, Americans remain wary about its benefits and future impact, especially regarding privacy, job security, and transparency from both companies and the government.

For a more in-depth look, read the original article by Rebecca Bellan on TechCrunch.

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